FAQs

If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative. If we aren’t available, drop us an email and we will get back to you within 20-36 hours!

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If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative. If we aren’t available, drop us an email and we will get back to you within 20-36 hours!

Pre Sale Questions

At HAAMEEM PAKISTAN, we bring exquisite fusion of traditional craftsmanship and contemporary elegance. Each embroidered lawn and dobby outfit is original branded and fresh and meticulously designed, ensuring that the intricate detailing and luxurious fabrics resonate with the discerning tastes of the modern woman, transforming every occasion into a celebration of style and sophistication.

To achieve an impeccable fit, we recommend consulting our detailed sizing guide available on our website. Each piece is crafted with precision, and understanding your measurements will allow you to select the size that best complements your silhouette, ensuring that you exude confidence and grace in every ensemble.

To preserve the beauty and integrity of your luxurious garments, we advise gentle hand washing in cold water, followed by air drying in a shaded area. Avoid harsh detergents and direct sunlight, as these can diminish the vibrancy of the exquisite embroidery and delicate fabrics, allowing your attire to remain a timeless treasure in your wardrobe.

Should you find yourself in the rare circumstance of needing to return an item, we invite you to initiate your return request within 14 days of delivery. Simply contact our customer care team via email or WhatsApp, providing your order number and a description of the issue. Our dedicated representatives will guide you through the return process, ensuring a seamless experience.

For local orders within Pakistan, we strive to deliver your exquisite pieces promptly, typically within 3-5 business days. International shipping times may vary based on the destination, but rest assured, we are committed to ensuring that your luxurious attire reaches you in a timely manner, wrapped in elegance and care.

Indeed, while HAAMEEM PAKISTAN does not impose customs duties, it is essential to be aware that customs fees may apply according to the regulations of your destination country. These charges are the responsibility of the recipient, and we recommend checking with your local customs office for specific details regarding potential fees.

Exchanges are a delightful way to ensure that your selection is perfectly suited to your desires. Should you wish to exchange your item, please reach out to our customer care team within the stipulated return period, and they will assist you in navigating the exchange process with grace and efficiency.

We embrace a variety of payment methods to cater to your preferences, including credit and debit cards, as well as cash on delivery for local orders. Each transaction is processed with the utmost security, ensuring that your shopping experience is both luxurious and worry-free.

Our customer support team is at your service, ready to assist you with any inquiries or concerns. You may reach us via email at info@haameempk.com or through WhatsApp at +92 304 5612483. We are dedicated to providing you with an exceptional experience, and our representatives are available 24/7 to address your needs.